What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery: Names and contact details, Addresses, Account information.
We collect or use the following information for service updates or marketing purposes: Names and contact details, Addresses, Marketing preferences, IP addresses.
Lawful bases and data protection rights
Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. You can read more about lawful bases and your rights on the ICO’s website.
Your data protection rights include:
- Your right of access – You can ask for copies of your personal information.
- Your right to rectification – You can ask us to correct inaccurate or incomplete information.
- Your right to erasure – You can ask us to delete your personal information.
- Your right to restriction of processing – You can ask us to limit how we use your information.
- Your right to object to processing – You can object to how we process your data.
- Your right to data portability – You can ask us to transfer your data to another organisation or to you.
- Your right to withdraw consent – If we use consent as a basis, you may withdraw it at any time.
Our lawful bases for the collection and use of your data
Legitimate interests – We use this basis when collecting or using information because it benefits you, our organisation, or others without causing undue harm. All rights may apply except portability.
Our legitimate interests are: Marketing relevant services to identified B2B prospects who may benefit from promoted products or services.
How we use your data
We may use your data for marketing and sales purposes, including sending information about products, services, and promotions that may be of interest to you.
Your information may be shared with trusted third-party partners to help deliver these marketing and sales communications efficiently. We ensure that any third parties we share data with adhere to data protection laws and maintain the security of your information.
Where we get personal information from
Directly from you or from publicly available sources.
How long we keep information
Information will be stored for a maximum of 12 months, but no longer than necessary for business or legal needs.
How to complain
If you have concerns about how we use your data, contact us using the details below.
If you remain unhappy, you can also complain to the ICO:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint
Contact details
Email: simon@stlg.co.uk